Last Updated: 2025/01/01
Welcome to Diuwin! We are committed to providing a secure and enjoyable platform for Indian players. Your privacy and the protection of your personal information are our top priorities. This Privacy Policy explains how Diuwin (“we,” “us,” or “our”) collects, uses, shares, and safeguards your information when you use our platform, services, or website (collectively, the “Platform”). By using our Platform, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Account Information: Name, email address, phone number, username, and password.
- Demographic Information: Age, gender, location, and preferences.
- Payment Information: Credit/debit card details, UPI IDs, or other payment-related information (processed securely through trusted payment gateways).
- Identity Verification: Government-issued ID, PAN card, or other documents as required by law or for account verification.
1.2 Non-Personal Information
- Technical Data: IP address, device information, browser type, operating system, and usage patterns.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and improve the Platform.
1.3 User-Generated Content
- Information you voluntarily provide, such as game reviews, comments, or feedback.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account on the Platform.
- To facilitate secure transactions and process payments.
- To verify your identity and ensure compliance with legal and regulatory requirements.
- To communicate with you, including responding to inquiries and sending updates about the Platform.
- To personalize your experience and provide tailored content or offers.
- To monitor and analyze usage trends to improve the Platform.
- To protect the integrity of the Platform and prevent fraud or misuse.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Service Providers: Trusted third-party vendors who assist us in operating the Platform (e.g., payment processors, cloud hosting providers).
- For Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
- To Protect Rights and Property: To enforce our terms and policies, protect the security of the Platform, or defend against legal claims.
- With Your Consent: When you explicitly authorize us to share your information.
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We take the security of your information seriously. We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage.
- Regular security audits and vulnerability assessments.
- Restricted access to personal information on a need-to-know basis.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you in the event of a data breach.
5. Your Rights and Choices
As a user of Diuwin, you have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt-out of marketing communications or the use of cookies.
- Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, please contact us at [Insert Contact Information].
6. Compliance with Indian Laws
Diuwin operates in compliance with Indian laws and regulations, including:
- Information Technology Act, 2000: We adhere to the provisions of the IT Act and related rules.
- Payment and Settlement Systems Act, 2007: We ensure secure payment processing in accordance with applicable laws.
- Know Your Customer (KYC) Requirements: We may collect identity verification documents to comply with legal and regulatory obligations.
7. Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you through the Platform or via email. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Diuwin
Email: [email protected]
website: dius.in
Thank you for trusting Diuwin with your information. We are dedicated to providing a secure and enjoyable experience for all Indian players.